Contact Information

Last updated: 20 October 2026

At Glodess, customer satisfaction is important to us. If you have any questions about our products, an existing order, shipping, returns or refunds, please contact our customer support team using the details below.

Customer Support

Store name: Glodess

Email: support@glodess.com

Phone: +33 7 75 01 20 40

Business address: 32 Rue Professeur Ranvier, 69008 Lyon, France

Customer Service

For order-related enquiries, please include your order number in your message so that we can identify your purchase and assist you more efficiently.

We can help with:

• Product information and availability

• Order status and tracking

• Shipping and delivery enquiries

• Returns and refunds

• Damaged, faulty or incorrect items

• General questions about our store and policies

Response Time

We aim to respond to customer enquiries as promptly as possible. Response times may vary depending on the volume and nature of requests.

For the fastest assistance, we recommend contacting us by email and including all relevant details about your enquiry.

Thank you for choosing Glodess. We appreciate your trust and look forward to assisting you.